Construction Drone Services

Privacy Policy

Last updated: 14 January 2026

This Privacy Policy explains how Construction Drone Services Ltd (“we”, “us”, “our”) collects and uses personal data when you use our website or contact us.

1) Who we are

Data controller: Construction Drone Services Ltd
Website: constructiondroneservices.co.uk
Email: info@constructiondroneservices.co.uk
ICO registration number ZA268456

If you have any questions about this policy or how we use your data, contact us using the details above.

2) The personal data we collect

We may collect and process the following types of personal data:

Information you provide

  • Name, company name, job title
  • Email address, phone number
  • Information contained in messages you send us (e.g. site details, project requirements)
  • Billing details (where you become a client)

Information we collect automatically

  • Basic technical data required to serve the website (e.g. IP address and browser/device information in server logs)

Drone operations (where applicable)
When we carry out drone evidence capture, imagery may incidentally include personal data (for example, identifiable people, vehicle registration plates, or private property). We aim to minimise this and capture only what is necessary for the agreed brief.

3) How we collect data (including WPForms)

If you submit an enquiry through our website, we collect the information you enter into the form using WPForms. Submissions may be:

  • sent to us by email, and/or
  • stored within the WordPress dashboard (depending on our settings and plugins)

We use this information only to respond to your enquiry, provide a quote, and communicate about your request.

4) How we use your data and our lawful basis

We use personal data for the following purposes:

  • To respond to enquiries and provide quotes
    Lawful basis: Legitimate interests (running our business) and/or taking steps to enter into a contract.
  • To deliver services to clients (including scheduling, site coordination, providing deliverables)
    Lawful basis: Performance of a contract.
  • To invoice and keep financial records
    Lawful basis: Performance of a contract and legal obligation.
  • To improve our services and manage our business
    Lawful basis: Legitimate interests.
  • Marketing (limited and relevant)
    We may contact business contacts about our services where appropriate.
    Lawful basis: Legitimate interests.
    You can opt out at any time.

5) Who we share your data with

We do not sell your personal data.

We may share data with trusted service providers who help us run our business, such as:

  • Website hosting and IT providers
  • Email and productivity services
  • Accounting and invoicing providers
  • Secure file delivery / cloud storage providers (for sharing project deliverables)
  • Professional advisers (e.g. accountants, insurers) where necessary

We only share what is necessary, and we expect appropriate security and confidentiality.

6) Analytics

We do not currently use third-party analytics tools (such as Google Analytics) on this website.

7) Cookies

Our website may use essential cookies required for the site to function (for example, WordPress functionality). We may also use cookies set by plugins we use (including form-related functionality).

You can control cookies through your browser settings.

8) International transfers

Some of our service providers may store or process data outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place (for example, UK-approved safeguards and contractual protections).

9) How long we keep your data

We keep personal data only as long as needed:

  • Enquiries/quotes (not converted): typically up to 12 months
  • Client project records and correspondence: typically up to 6 years (for business, contractual and tax reasons)
  • Accounting records: usually 6 years (UK legal/tax requirements)
  • WPForms submissions: retained only as long as needed to deal with the enquiry and for reasonable business records (typically in line with the periods above, unless you request deletion)

If you ask us to delete your data, we’ll do so unless we must keep it for legal or legitimate business reasons.

10) Security

We take reasonable steps to protect personal data from loss, misuse, unauthorised access or disclosure. However, no website or internet transmission is completely secure.

11) Your data protection rights (UK GDPR)

Depending on the circumstances, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing
  • Request transfer of data (data portability)
  • Withdraw consent (where consent is the basis)

To exercise your rights, contact us at info@constructiondroneservices.co.uk.

12) Complaints

If you’re unhappy with how we handle your data, please contact us first so we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office (ICO) (the UK data protection regulator).

13) Drone imagery and privacy

Where drone evidence capture is carried out:

  • We plan flights to avoid unnecessary capture of private areas.
  • We capture imagery for the agreed project purpose and share it only with authorised recipients.
  • If identifiable personal data is incidentally captured, we will handle it responsibly and can take steps such as redaction or removal where appropriate and feasible.

If you believe you may have been inadvertently recorded in a way that raises a privacy concern, contact us and provide the date/location and any helpful details.

14) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the “Last updated” date.